Simplify Scaling System™
Cancellations & Refunds
Clear written terms before any paid engagement begins.
Last updated · 30 October 2026
Before You Pay
This website does not collect payment or sell a subscription. Following a call-booking link does not itself purchase a Strategic Clarity session, Operating Foundation engagement, or Fractional COO partnership.
The written proposal or booking terms set out the fee, currency, applicable taxes or charges, payment schedule, scope and any ongoing commitment before paid work begins.
Rescheduling And Cancellation
For an existing engagement, refer to your signed agreement for notice, rescheduling, cancellation and any refund arrangements. Changes to scope or fees should be agreed before extra work or billing.
For a booked discovery call, use the reschedule/cancel options in the confirmation where available, or contact Judith. For a paid Strategic Clarity session or a partnership, the written agreement sets cancellation and any refund arrangements, subject to applicable law. A progress review does not itself change the agreed minimum term or create automatic early-cancellation or refund rights.
If Something Goes Wrong
Contact judith@remoteintegrator.net with the engagement name, relevant date, a short description of the issue and the resolution you are asking for. Do not email payment-card details.
Refunds are assessed against the agreed scope, work delivered, and applicable law. Nothing in this policy limits rights or remedies that cannot lawfully be excluded, including relevant Australian consumer guarantees where they apply.